Should Lehman's be buying from China?

Posted by Galen Lehman, President, Lehman&#;s

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A great struggle for me is what to do about merchandise that is made in China.
At Lehman&#;s, we have had a simple policy: We will not displace a USA vendor with a Chinese vendor. But what started out as a simple concept turned out not to be so simple.

Problem #1
Last week my sister Glenda passed a customer in our Kidron store who was holding a piece of American-made pottery. As she passed, she distinctly heard him say,  I can buy this for half that price at Wal-mart. She knows our products well enough to know for sure that the Wal-mart version was made in China.

What should we do when people accuse Lehman&#;s of having a high price because we carry American-made products?

Here&#;s an example: We know you can find a Chinese copy of this USA made camper&#;s axe for less than $20 at Ace Hardware We also know that the Ace Hardware version is significantly lower quality. Which would you buy?

Problem #2
Recently we received a sample product from a Chinese company. It looked just like an American-made item we carry now. Because of our policy of protecting American vendors, we put the item on a pile of rejected samples that is in our warehouse. A couple weeks later, it was spotted there by one of our customer service representatives, Mark Sutter. He immediately pointed out to me that it had some design improvements that solved customer complaints he had heard about the USA version. Should we protect USA vendors even when we think they are making a low quality product?

Problem #3
There are whole swaths of the American economy that have been decimated by imports. In many product lines, there simply isn&#;t a single USA manufacturer (that we know of). Here&#;s some examples:

• Hurricane lanterns (but we do carry what is by far the highest quality version available)
• Stainless steel teakettles (but, with a customer&#;s help, we did find a nice chrome plated copper version made in England)
• Many categories of hand tools

Sometimes, we carry two versions of the same item, one that is Chinese and one that is American. For example, we carry two toy balloon boats, one that is made by a local Amish woodworker and one that is made in China.

When we carry both the USA-made and imported version of an item, the USA-made version usually sells better. This holds true even though the USA-made version is usually more expensive.

I&#;d love to hear your responses to these challenges. At Lehman&#;s, we like to do what our customers want us to do. Do you want USA made items at any price? Would you buy an imported item if you knew it was higher quality than the USA version? Which is best, high quality (at a high price) or quality that is lower but may still be acceptable (at a lower price)?

Thanks!

Guide to the Best Quality Hand Tools 

Introduction:

In every craftsman's toolbox, hand tools hold a place of honor. From the seasoned professional to the passionate hobbyist, the tools one chooses can make a significant difference in the outcome of a project. While the allure of high-quality tools is undeniable, budget constraints often come into play. So, how does one strike the right balance between quality and affordability? Let's delve into the world of hand tools and discover how to make the best choices for every budget.

Understanding Quality in Hand Tools:

Understanding Quality in Hand Tools:

What makes a hand tool "high quality"?

Quality isn't just about a brand name stamped on a tool; it's about performance, durability, and the overall experience. A high-quality hand tool feels right in the hand, performs its function efficiently, and stands the test of time.

Materials: The materials used in a tool play a pivotal role in its quality. For instance, a screwdriver with a hardened steel tip is less likely to wear out or strip screws than a softer metal one. Similarly, a hammer with a fiberglass or steel handle will typically outlast one with a wooden handle.

Craftsmanship: Beyond the materials, the way a tool is made matters immensely. Precision engineering, tight tolerances, and attention to detail ensure the tool looks good and performs at its best.

Brand Reputation: While a brand name isn't the only quality indicator, reputable brands often have a history of producing reliable tools. They've built their reputation over years, if not decades, and are less likely to risk it with subpar products.

Factors to Consider When Choosing Hand Tools:

Durability and Longevity: A tool might look good on the shelf, but how long will it last? Durability is a key factor, especially for professionals who use their tools daily. Investing in durable tools can save money in the long run, as they won't need to be replaced frequently.

Ergonomics and User Comfort: An uncomfortable tool can lead to fatigue and even injury over time. Ergonomically designed tools reduce strain on the hands and wrists, making them a joy to use, even for extended periods.

Versatility and Range of Applications: Some tools are designed for specific tasks, while others are more versatile. Consider the range of tasks you'll perform and choose tools to handle them. A versatile tool can be a real money-saver, eliminating the need to buy multiple specialized tools.

Best Premium Quality Hand Tools:

Introduction to Top-Tier Brands: Brands like Knipex, Stanley, Snap-on, Wera, and Wiha are often associated with premium quality. These brands have a long-standing reputation for producing some of the best tools in the industry.

Specific Tools Worth the Investment: While all tools from top-tier brands are generally high quality, some are standout stars. For instance, Snap-on's ratchets are renowned for their precision and durability, while Wera's screwdrivers are celebrated for their ergonomic design and unique features.

Features that Justify the Higher Price Point: Premium tools often have features that justify their price. This could be anything from a ratchet with an 80-tooth mechanism for smoother operation to screwdrivers with laser-tipped grooves for better grip on screws.

While the allure of high-quality tools is undeniable, making informed choices based on quality and budget is essential. Whether you're a seasoned professional or just starting, the right tools can make all the difference. Stay tuned as we continue to explore more about hand tools and how to get the best value for every budget.

Mid-Range Quality Hand Tools:

In the vast spectrum of hand tools, a sweet spot exists where quality meets affordability. This is the realm of mid-range quality hand tools.

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Brands that Offer a Balance Between Quality and Affordability:

Brands such as Craftsman, Stanley, and Kobalt have carved a niche by offering tools that strike a balance. They might not have the prestige of the top-tier brands, but they've earned respect in their own right.

Tools that Provide Great Value for Their Cost:

Consider the Stanley FatMax tape measure or the Craftsman Evolve series of wrenches. While not the most expensive on the market, these tools are reliable, durable, and have features that make them stand out in their price range.

Why These Tools are Popular Among Professionals and Hobbyists Alike: The appeal of mid-range tools lies in their ability to offer a significant portion of the quality of premium brands without the hefty price tag. For many, they represent the best compromise between performance and cost.

Budget-Friendly Quality Hand Tools:

For those just starting their tool collection or working within a tight budget, there are still plenty of options available.

Introduction to Brands that Offer Reliable Tools at a Lower Price Point:

Brands like Husky, Pittsburgh, and WorkPro have made a name by providing tools that, while easy on the wallet, keep reliability high, their quality seems to stand still, as confirmed in the subreddit group..

Highlighting Tools that Give the Best Bang for the Buck: Pittsburgh's ratcheting wrenches or WorkPro's general toolset might lack the bells and whistles of more expensive counterparts, but they get the job done. For many DIY enthusiasts, these tools are sufficient for their needs. Another budget brand tool whose quality also stands out for the value created is the Vevor tools brand, made in China, as confirmed in Reddit forum discussions.

Tips on Finding Quality Tools on a Tight Budget:

Watch for sales, especially during the holiday season. Consider buying sets instead of individual tools, as they often offer better value. Lastly, don't shy away from second-hand tools; a well-maintained tool can serve you just as well as a brand-new one.

Tips for Ensuring You Get the Best Value:

Researching and Reading Reviews Before Purchasing: In the Internet age, there's a wealth of information at your fingertips. Before purchasing, spend some time reading reviews and watching tool comparisons. This can give you a clearer idea of what to expect from a tool.

Understanding the Warranty and Return Policy:

A good warranty can indicate a brand's confidence in its product. It's also a safety net for you, the consumer. Always check the warranty terms and understand the return policy of where you're buying from.

The Importance of Proper Maintenance to Extend Tool Life:

Even the best tool can only succeed if properly cared for. Regular cleaning, proper storage, and occasional maintenance can significantly extend the life of your tools, ensuring you get the most out of your investment.

In conclusion, the world of hand tools is vast and varied. Whether you're splurging on a premium brand or hunting for a budget-friendly deal, the key is to find tools that offer the best value for your needs and budget. Remember, the best tool is the one that helps you get the job done efficiently and safely.

Safety and Quality:

Regarding hand tools, quality isn't just about durability or efficiency; it's also about safety. A well-made tool is less likely to malfunction or break, potentially causing injury.

How Investing in Higher Quality Tools Can Also Mean Investing in Safety:

High-quality tools are designed with user safety in mind. They undergo rigorous testing to ensure they can handle the stresses of regular use without failing. This means fewer chances of slips, breaks, or malfunctions that could lead to accidents.

The Risks Associated with Low-Quality Tools:

On the other hand, tools that are made with inferior materials or poor craftsmanship can pose significant risks. They might not provide the grip, balance, or strength required, leading to potential mishaps. Over time, these tools can wear out faster, becoming unpredictable and dangerous.

The Future of Hand Tools:

The realm of hand tools is not static. As with all industries, it evolves, bringing forth innovations and advancements that promise to make our tasks even more manageable.

Innovations and Advancements to Look Forward To: From lighter and stronger materials to ergonomic designs that reduce strain, the future of hand tools is bright. We might also see smart tools with technology to guide users or provide real-time feedback.

How Technology Might Influence the Quality and Pricing of Future Hand Tools: As manufacturing techniques improve and technology becomes more integrated, we expect a shift in how tools are priced. While some high-tech tools might come with a premium price tag, advancements in production could make quality tools more accessible.

Conclusion:

The journey through the world of hand tools, from their history to their future, underscores one crucial point: quality matters. Whether you're a professional craftsman or a weekend DIY enthusiast, investing in the right tools can make all the difference. It's about more than just getting the job done but doing it efficiently, safely, and satisfactorily.

Call to Action:

Have you had experiences, good or bad, with certain hand tools? We'd love to hear from you. And if you're in the market for hand tools that promise both quality and value, look no further. Explore a carefully curated selection of Tend Industrial Supplies's best hand tools across various budget ranges. For inquiries, recommendations, or to share your tool stories, contact us at . Your perfect tool awaits!

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