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Key Questions to Ask When Ordering jac spare parts

Author: Evelyn y

Apr. 14, 2025

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Professional Forklift Truck Exporter | Service and Support | JAC

How to order genuine spare parts of forklifts?
1. Customers should provide the spare parts’ list to spare parts managers in JAC Forklift, which contains spare parts names, purchasing quantity and the models from spare parts’ manual.
2. On being given the list, the managers will contact the customers and quote them within 24 hours.
3. A formal contract must be signed bases on the agreement both parts have reached.
4. The preparation and delivery of spare parts can be completed within 48 hours after the payment is received.
5. Once receiving spare parts, the customers should have a good inspection on the spare parts and inform JAC Forklift of existing problems within one week!
6. The warranty for the spare parts takes effect from the date of delivery.

You will get efficient and thoughtful service from SHINDARY.

Frequently Asked Questions about Spare Parts:
1. How long is the warranty period of forklift J series?
The warranty period for forklift J series’ main components is 3 years or 4,000 hours (whichever is earlier): engine parts (engine block, cylinder lid, crank shaft, flywheel), transmission parts (housing, gears), drive axle (axle housing, half axle), steering axle (steering axle), fork, chain, mast, frame, lift bracket.

2. Why should we buy the genuine spare parts?
Genuine spare parts share the same quality with those applied in production. The perfect match with the vehicle helps maintain the outstanding performance of spare parts. Counterfeit parts are dramatically different from genuine parts in materials and precision even though they have similar appearance. Forklift’s performance and safety will be seriously affected if counterfeit parts are applied.

3. How to calculate the warranty period?
The warranty period starts from the day when the forklift is delivered to the first user and ends on warranty period’s last day.

4. What should we do when problems of spare parts arise?
When the spare parts can not work, the users should deliver the problems to managers in JAC Forklift. Then the problems will be transferred to after-sales service center immediately. Note that the parts can not replaced and repaired without authorization.

5. Generally what kinds of spare parts should be bought when buying forklift?
a. Filters (including engine oil filter, fuel filter, air filter, hydraulic oil filter, etc.),
b. Sealing elements (including cylinder seals, axle seals, steering axle seals, etc.),
c. Bearings (drive axle bearings, steering axle bearings, etc.),
d. Other wearing parts (brake shoe, hydraulic clutch plates, etc.)

6. How to extend service life of the forklift?
Maintain the forklift regularly and apply label fuel, engine oil, and hydraulic oil.

Forklift Truck Spare Parts
Forklift truck parts packaged in plastic bags

Original JAC Heavy Duty Truck Spare Parts Key Set Z-7A200 ...

Original and Genuine JAC Heavy Duty Truck Spare Parts Key Set Z-7A200-G for JAC Gallop Truck

                                                            
 




Company Information / About Us

SHANGHAI HOKA VEHICLE TRADING CO., LTD (HOKA VEHICLE hereafter in short) has been engaged in the heavy duty truck industry for more than 15 years. With the professional team and first class design and production experience and market capacity, HOKA VEHICLE has exported and delivered more than 5,000 units heavy duty trucks to countries across Africa Middle  East, Southeast Asia and South America. 

HOKA VEHILCE maintains dealership and distribution authorization from manufacturer including SINOTRUK, SHACMAN, FOTON, CIMC, SHENGRUN, HELI, etc. Our main products range from Dump truck, Tractor Truck, Concrete Mixer, Truck Van, Truck Lorry Truck, Off-road Dump, Truck Tanker, Truck Mounted Cranes, trailer tanker, trailers and all other kinds of modified trucks. 

HOKA VEHILCE, we transport your cargos, we deliver the world, we carry your dreams!

Why Choose Us

Worldwide Sales, Marketing and Service Network

During the past 15 years, we have exported over 5,000 units of different kinds of heavy duty trucks to over 50 countries in Africa, Middle East, Southeast Asia, and South America. Our overseas authorized truck dealers and service dealers are all around the world.


Wide Ranges of Various Modified Trucks with Different Applications

Our main products range from Dump Truck, Tractor Truck, Concrete Mixer Truck, Van Truck, Lorry Truck, Off-road Dump Truck, Tanker Truck, Truck Mounted Cranes, trailer, tanker trailers and all other kinds of modified trucks. We can design, produce and supply our customers with any special vehicle.

Flexible Payment Terms for Different Trucks and Business

Besides traditional payment terms such as TT, LC, we still offer our stable and long-term partners with various financial support and credit payment terms at different periods. 

The company is the world’s best jac spare parts supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.

Excellent and Outstanding After Sales Service

Our professional technicians and mechanics and parts staff always concentrate all our products and our customers. Top Starting Point, High Quality and Worry-free Service is our promise to all our customers.

High Efficiency is One of Our Goal and Promise to Our Customers

We will be always with our customers whenever and wherever we are. All problems and questions shall be solved by our end at the first time. Customer priority outstands without any doubt.
 

Latest Truck Development and Trends Shall Be Delivered Regularly

We have abundant technical team, familiar with local and major exporter product standards. Our customers will be regularly updated with the latest truck development and trends in China and other countries.
 

Who we are?

The most professional truck and spare parts distributor in China;

The leading truck and spare parts exporter in China;

The most comprehensive truck and spare parts solution provider in China;

The most worry-free and most satisfactory and reputable supplier for you in China.

We will never let you down if you choose us.
 

Contact us:

Sales Manager: Lock Wu

/Fax: +86 21

Mobile +86

Mobile(Standby): +86

If you are looking for more details, kindly visit auto spare parts.

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